Return & Exchange Policy

At Little Northwood, customer satisfaction is important to us. Please review our return policy carefully before placing an order.

1. Final Sale Items

Due to the nature of our products, including hygiene-related items, all sales are final unless the item arrives damaged, defective, or incorrect.

Opened, worn, or used items cannot be returned or exchanged for hygiene and safety reasons.

2. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect due to our error, please contact us within 7 days of delivery.

You must provide clear photos of:

• The item received

• The packaging

• The shipping label

If the issue is confirmed to be our mistake, we will send a replacement item at no additional cost to you or provide store credit at our discretion.

3. Customer Errors

Little Northwood is not responsible for orders placed incorrectly, including wrong size selection or incorrect shipping addresses provided by the customer.

If an incorrect address is provided and the package is returned to us, reshipping fees may apply.

4. Exchanges

We do not offer size exchanges for hygiene-related products once opened. Please review product descriptions and sizing information carefully before purchasing.

5. Unauthorized Returns

Returns sent without prior authorization will not be accepted.

6. Shipping Costs

Original shipping fees are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Contact

For return inquiries, please contact:

contact@littlenorthwood.com